My Lancôme Rewards is a loyalty program by Lancôme (a member of the family of brands under the L’Oreal Singapore Pte. Ltd. (“L’Oreal”) portfolio).
To register, simply spend S$1 on Qualifying Product Purchases or Qualifying Services (see A5(i)) in a single receipt.
Your My Lancôme Rewards membership account will be activated on the day of successful registration for departmental stores counters. For online purchases via Lancôme Online Boutique or Lancôme Lazada Official Store, the membership account will be created after delivery of products with an addition of five (5) business days.
Your My Lancôme Rewards ID is the mobile number which was used during registration. Please remember to provide your mobile number to our customer representative when enquiring about your My Lancôme Rewards account at our Lancôme Counters.
Any Rose Point(s) earned from the Qualifying Purchases and/or Qualifying Services will be reflected in your account within one (1) working day after the date of purchase. For purchases made via the Lancôme Online Boutique or the Lancôme Lazada Official Store, please allow for up to (5) working days after delivery of products for points to be reflected.
Yes! Log into your account here to check your member account details.
Please log into your account here and update your information at any time.
Please log into your account, and go to ‘My Rewards’ to choose which product/service/merchandise you would like to redeem for. Redemption process takes up two (2) months, and please present the confirmation SMS during the point of collection at any of our Lancôme Counters.
Your Rose Points will expire on each anniversary of the date of activation of your account (see A3). For example, if your account was activated on 1 January 2021, your Rose Points earned between 1 January 2021 and 31 December 2021 will be valid until 31 December 2021. If the same account (which was activated on 1 January 2021) was updated to the next tier on 1 May 2021, your Rose Points will continue to expire on 31 December 2021.
For full T&C, please click here